When making a return or exchange:
You can return/exchange your order within 14 calender days of the date that you receive your extensions.
1. Make sure the security sticker on the main compartment has not been broken - Failing to do so results in us being unable to offer you a refund due to hygenic reasons.
2. When returning your item make sure to include:
-all forms of packaging and product in its original state
-your invoice slip
3. You are responsible for all return shipping charges. We won't be responsible for loss of your return or exchange.
We recommend that you send your exchange or return with a tracking number.
Please indicate on the package: "RETURN, NO DUTIES".
4. You will receive your refund (excl. shipping costs) within 14 business days, after we have received and inspected your return